Creating a customer journey map enables finance teams to think about the enrollment process from the student’s and the parents’ perspectives.
enrollment
What Can Higher Ed Learn from a Chef? (part 3)
Understand and project demand (enrollment). What if I have 15 entrees and customers rarely order a couple of them? Also, one of the main ingredients is not used for any another entrée. Would you discontinue the item? Why is it that in higher education, we continue to add to our menu without retiring offerings or […]